Frequently asked questions

Do you offer tracking for products being reconditioned?

Yes, we offer tracking services so you can monitor the status of your goods throughout the reconditioning process. We provide regular updates and notification once the items are ready for return shipment.

How do you handle goods that need to be destroyed?

If goods cannot be restored or resold, we provide destruction services to safely and responsibly dispose of unsalvageable items.

Can you handle large shipments from overseas?

Yes, we are experienced in handling large-scale shipments. Many of our clients send goods from international locations that require repair, mold cleaning, or reconditioning, and we have processes in place to efficiently manage these projects.

What is the average turnaround time for reconditioning services?

Turnaround time depends on the size and complexity of the batch. Small batches typically take a few days, while larger shipments can take longer. We provide estimated timelines after evaluating the goods.

How does Erren Recondition handle the logistics of receiving and returning goods?

We offer flexible logistics solutions. Products can be shipped directly to our facility in Arnhem, and once the reconditioning process is complete, we arrange the return shipping to your warehouse or distribution center.